Effective Date: 15 March 2025
1. Introduction
Agencia Cord is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website agenciacord.com and use our services, such as lead generation, appointment-setting, and homeowner data solutions. By accessing or using our Site and services, you consent to the data practices described in this policy.
2. Information We Collect
We collect information in two main categories:
a. Information You Provide Directly
- Contact details you share via forms (name, email address, phone number, company name)
- Payment and billing information (if applicable)
- Communications with us (via email, chat, or phone)
- Other optional details (e.g., industry, business size)
b. Information Collected Automatically
- Usage data and analytics (pages visited, time spent, device type, IP address, browser type)
- Cookies and similar tracking technologies
- Lead/homeowner data, when you purchase or access such information (collected under third-party data processes)
3. How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and maintain our services
- To process transactions and send related details
- To respond to inquiries and offer customer support
- To send marketing communications (with consent, where required)
- To analyze usage trends and improve our website, offerings, and marketing
- To enforce our Terms of Service, prevent fraud, and ensure data security
- To comply with applicable laws and regulations
4. Disclosure of Your Information
We may share your information in the following cases:
- With service providers, contractors, and partners performing tasks on our behalf (e.g., hosting, analytics, payment processing)
- With third parties involved in lead/homeowner data services (e.g., data purchasers under contract)
- To comply with legal processes or protect our rights, property, or safety
- In connection with a business transaction (e.g., merger, sale, or transfer of assets)
- With your consent or at your request
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute protection.
6. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. For purchased homeowner/lead data, we keep transaction records and metadata in compliance with contractual and legal obligations.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to collect usage data and enhance user experience. You can disable cookies through your browser settings; however, some features of the Site may not function properly if cookies are disabled.
8. International Data Transfers
Our operations are global, including in the United States. Your information may be transferred to, stored, or processed in countries other than your residence. Where required by law, we ensure that such transfers are subject to appropriate data protection safeguards.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access or obtain a copy of your personal data
- Correct inaccuracies in your data
- Request deletion of your data
- Withdraw consent (where applicable)
- Object to or restrict certain processing activities
To exercise any of these rights, please contact us at info@agenciacord.com.
10. Children’s Privacy
Our services are not directed toward children under the age of 16 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children under that age. If we become aware of such data collection, we will take steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page, and the “Effective Date” will be revised accordingly. Your continued use of the Site after updates signifies acceptance of the modified policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Agencia Cord
5900 Balcones Drive #22790, Austin, TX 78731 (USA)
Phone: +1 945 206 0259
Email: info@agenciacord.com